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FAQ

1. What are your office hours?
You can reach us between the hours of 8:00 A. M. and 6:00 P. M. GTM+8, Monday thru Friday, except holidays.

2. Do you sell any additional products not listed on your online catalog?
We sell over 7,000 different types of corrugated shipping or packaging supplies and are always adding new items to our website. However, every item that we currently sell is listed on our website. If you cannot find the exact packaging or shipping product that you are looking for, please e-mail your request and we will be happy to verify whether or not this is an item that we carry.

3. Do you have a price catalog?
We are a professional corrugated board printed packaging manufacturer. All of our packaging products are custom made as per your request and artwork. We do not have a price catalog.

4. Will you match competitors' prices?
If you find a lower price elsewhere on the exact same item, we will meet or beat that price as long as it does not reflect a competitor's free offer, rebate, bonus, one-of-a-kind, or other limited guarantee offer.

5. Can you do the design for us?
Yes. We have a professional team having rich experience in gift box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect gift boxes. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.

6. What is your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.

• The leading high-end brand packaging solutions provider, serving many customers and high-end brands;
• We provide professional and competitive packaging products, solutions and services to customers in consumer electronics, cosmetics, food, health and other industries.Meanwhile, we are committed to continuously enhancing brand value for customers.

• Products and solutions are provided by YaChengCai :

• Color box,
• Gift box,
• Instructions,
• Self-adhesive sticker,
• Cartons, etc.

• And we also provides professional services:

• Creative design,
• Integrated manufacturing,
• Automated mass production,
• Fast delivery, etc.
• Yachengcai implements modern management:

• We build the management and operation of our own E- marketing and electronic information by the Internet;

• Adhering to the quality policy of "full participation, continuous improvement, and achieve each item for customers", we build a perfect quality assurance system and value-added service system;
• ISO9001:2015 International management system certification & ISO14001:2015 international Environmental management system certification were awarded;
• All raw materials are certified by FSC; The finished products are passed the test by international environmental agencies.

• With the business philosophy of "people-oriented & pragmatic innovation", we lead Yachengcai keeps growing. Mutual benefit and win-win cooperation are also our long-term principles. Meanwhile,we are willing to create a better future hand in hand with all the customers and friends.